Radial Order Management is a cloud-based multi-channel eCommerce suite designed to help businesses handle orders, distribution centres, stores, suppliers, shipping processes, and more on a centralised platform. Administrators can gain visibility into global, in-transit, and allocated inventory in real-time, track estimated delivery rates across various channels, and customise workflows.Radial Order Management lets you monitor client interactions using built-in business intelligence capabilities and manage the brokering of order lines to appropriate fulfilment locations by setting up rules. Customer support teams can view order history and handle returns, cases, modification, cancellation, re-shipping, and appeasement processes on a unified platform. Supervisors can visualise workflows, configure the system according to your requirements and streamline order routing, sourcing, and splitting operations. Radial Order Management allows businesses to gain insights into sales trends using ad-hoc custom reports and a centralised dashboard. The software also facilitates integration with various third-party systems such as Salesforce Commerce Cloud and Magento, among others.

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